Help Center›Account & workspace›Manage account settings
Account & workspace

Manage account settings

Keep personal and workspace information current.

What this guide covers

Keep personal and workspace information current.

Account and workspace settings control sign-in security, profile information, notifications, team access, and organization-level preferences.

Before you start

  • Use the account you actually want to modify.
  • Keep access to the account email.
  • Review team access before making organization-wide changes.
  • Never share passwords or verification codes with support.

Step by step

  1. 01

    Open Settings.

  2. 02

    Review your profile and workspace information.

  3. 03

    Update the fields NORTH makes editable.

  4. 04

    Save changes and confirm the updated information appears throughout the workspace where expected.

Check your work

  • Account email and profile information are current.
  • Password and recovery access are secure.
  • Workspace settings apply to the intended organization.
  • Team invitations and permissions are still appropriate.

Common mistakes to avoid

  • Changing the wrong workspace.
  • Sharing credentials with a teammate.
  • Losing access to the recovery email.
  • Assuming a profile change automatically changes live store metadata.

What happens next

Keep account and team information current, especially when ownership or staff responsibilities change.

If the result on screen does not match what this guide describes, stop before creating duplicate catalog records or repeating a financial action. Use the visible status and error information when contacting NORTH support.

Still need help?

Talk to NORTH support.

Send the release title, the action you were trying to complete, the visible status or error, and any non-sensitive screenshots that help explain the problem.

Contact support