Request account closure

What this guide covers

Contact NORTH when you need to close a workspace or account safely.

Account and workspace settings control sign-in security, profile information, notifications, team access, and organization-level preferences.

Before you start

• Use the account you actually want to modify.
• Keep access to the account email.
• Review team access before making organization-wide changes.
• Never share passwords or verification codes with support.

Step by step

1. 01

   Review active releases, pending payouts, team access, and outstanding support issues first.

2. 02

   Download or record information you are required to retain.

3. 03

   Contact NORTH support from the account email and request closure.

4. 04

   Follow any verification or catalog-transition steps provided by support.

Check your work

• Account email and profile information are current.
• Password and recovery access are secure.
• Workspace settings apply to the intended organization.
• Team invitations and permissions are still appropriate.

Common mistakes to avoid

• Changing the wrong workspace.
• Sharing credentials with a teammate.
• Losing access to the recovery email.
• Assuming a profile change automatically changes live store metadata.

What happens next

Keep account and team information current, especially when ownership or staff responsibilities change.

If the result on screen does not match what this guide describes, stop before creating duplicate catalog records or repeating a financial action. Use the visible status and error information when contacting NORTH support.