Protect account and collaborator information

What this guide covers

Use NORTH and accounting workflows without exposing passwords, banking information, or tax records unnecessarily.

NORTH policies and store rules protect the catalog from rights violations, artificial activity, misleading metadata, prohibited content, and delivery practices that can create downstream penalties.

Before you start

• Read the current distribution agreement.
• Make sure you have rights to everything you submit.
• Avoid artificial streaming, fake engagement, or guaranteed-placement services.
• Ask support before submission when a policy question is unclear.

Step by step

1. 01

   Never share your NORTH password with teammates; invite them with their own account instead.

2. 02

   Complete sensitive payment setup only through the secure accounting instructions sent to the payee.

3. 03

   Verify support requests before sharing private documents.

4. 04

   Report suspicious account activity to NORTH support promptly.

Check your work

• Metadata truthfully represents the release.
• You control the required rights.
• Promotion methods do not manipulate store systems.
• Any special content type follows applicable store requirements.

Common mistakes to avoid

• Buying streams or bot activity.
• Submitting content under an identity you do not control.
• Using unauthorized artwork or samples.
• Treating approval as permission to violate store rules later.

What happens next

Revisit policy guidance when your content, rights arrangement, or promotional strategy changes.

If the result on screen does not match what this guide describes, stop before creating duplicate catalog records or repeating a financial action. Use the visible status and error information when contacting NORTH support.