Content NORTH may refuse to distribute

What this guide covers

Some content can be rejected because it is unlawful, deceptive, infringing, abusive, or incompatible with store rules.

NORTH policies and store rules protect the catalog from rights violations, artificial activity, misleading metadata, prohibited content, and delivery practices that can create downstream penalties.

Before you start

• Read the current distribution agreement.
• Make sure you have rights to everything you submit.
• Avoid artificial streaming, fake engagement, or guaranteed-placement services.
• Ask support before submission when a policy question is unclear.

Step by step

1. 01

   Review the NORTH distribution agreement and applicable platform policies.

2. 02

   Do not submit content you are not authorized to exploit.

3. 03

   Do not use misleading metadata or impersonation to route content to another artist identity.

4. 04

   If you are unsure about a release, contact support before submission.

Check your work

• Metadata truthfully represents the release.
• You control the required rights.
• Promotion methods do not manipulate store systems.
• Any special content type follows applicable store requirements.

Common mistakes to avoid

• Buying streams or bot activity.
• Submitting content under an identity you do not control.
• Using unauthorized artwork or samples.
• Treating approval as permission to violate store rules later.

What happens next

Revisit policy guidance when your content, rights arrangement, or promotional strategy changes.

If the result on screen does not match what this guide describes, stop before creating duplicate catalog records or repeating a financial action. Use the visible status and error information when contacting NORTH support.