Help Center›Royalties & splits›Choose the right email for a split collaborator
Royalties & splits

Choose the right email for a split collaborator

Use an address the collaborator personally controls so they can receive and accept accounting invitations.

What this guide covers

Use an address the collaborator personally controls so they can receive and accept accounting invitations.

Splits tell NORTH how the release owner’s royalty allocation should be divided between payees. Each payee is identified by name, email, and percentage, and the artist-facing allocation must total exactly 100%.

Before you start

  • Agree on percentages before saving the split.
  • Use a real email address controlled by each payee.
  • Confirm names and emails carefully because they are used for accounting invitations.
  • Remember that collaborators manage their own payee setup and do not need your NORTH login.

Step by step

  1. 01

    Ask the collaborator which email they want used for royalty administration.

  2. 02

    Enter that email exactly in NORTH Splits.

  3. 03

    Double-check the spelling before saving.

  4. 04

    Tell the collaborator to expect an acceptance email after NORTH approves the release. Before saving, re-check the payee email and the 100% allocation total.

Check your work

  • The total shows exactly 100% allocated.
  • Every collaborator email is correct.
  • The saved split matches the agreement between the parties.
  • After approval, each expected payee receives their own split email.

Common mistakes to avoid

  • Misspelled collaborator emails.
  • Percentages totaling more or less than 100%.
  • A collaborator using someone else’s email address.
  • Assuming a collaborator’s NORTH access controls their accounting access.

What happens next

After approval, each payee follows their own email into the Beneficiary Portal, accepts the allocation, and completes their payee account setup.

If the result on screen does not match what this guide describes, stop before creating duplicate catalog records or repeating a financial action. Use the visible status and error information when contacting NORTH support.

Still need help?

Talk to NORTH support.

Send the release title, the action you were trying to complete, the visible status or error, and any non-sensitive screenshots that help explain the problem.

Contact support