NORTH HELP CENTER

How can we help?

Detailed guides for releasing music, managing your catalog, understanding delivery, setting up splits, tracking royalties, and operating your NORTH account.

NORTH platform overview
THE NORTH GUIDEMUSIC DISTRIBUTION
FOR INDEPENDENT
ARTISTS
Search results

19 guides for “delivery”

Clear search
↗

How review and delivery work

Understand what happens after you submit a release to NORTH.

Delivery & store statuses · 6 min read
↗

Read store-by-store delivery status

See whether each destination is waiting, processing, delivered, or needs attention.

Delivery & store statuses · 6 min read
↗

What to do if delivery shows an error

Use the release detail and review information to identify the next safe action.

Delivery & store statuses · 6 min read
↗

Edit release metadata after submission

Understand what can change once a release is already under review or in delivery.

Releases · 6 min read
↗

NORTH distribution guidelines

Understand the baseline standards releases must meet before delivery.

Policies & guidelines · 7 min read
↗

Read the NORTH distribution agreement

Understand commission, rights, delivery authority, takedowns, warranties, and other legal terms.

Policies & guidelines · 6 min read
↗

Run a label workspace

Use one workspace for catalog, delivery, analytics, royalties, and team access across a roster.

Label management · 7 min read
↗

Understand Content ID eligibility

Content identification systems have stricter rights requirements than ordinary music delivery.

Rights, claims & disputes · 6 min read
↗

Use the release details page

Read release status, metadata, delivery information, identifiers, and royalty split information in one place.

Releases · 7 min read
↗

A smart link is missing a store

Store links can appear at different times as destinations process a release.

Smart links & promo tools · 6 min read
↗

A split acceptance email is missing

Troubleshoot a missing accounting invitation for a release owner or collaborator.

Royalties & splits · 6 min read
↗

Creating your first release

Build a release from metadata through tracks, stores, review, and submission.

Releases · 7 min read
↗

Request a takedown

Ask NORTH to remove a distributed release from stores.

Delivery & store statuses · 6 min read
↗

Understand release statuses

Know what Draft, In review, Approved, Delivering, Live, Rejected, and Taken down mean.

Delivery & store statuses · 7 min read
↗

Update a release after it is live

Understand why live catalog changes may need careful handling.

Delivery & store statuses · 6 min read
↗

View analytics by release

See which releases are producing the strongest reported activity.

Analytics & reports · 6 min read
↗

What NORTH is and how distribution works

A complete overview of how NORTH moves a release from your workspace to stores and keeps reporting connected afterward.

Getting started · 6 min read
↗

Which releases can use a smart link

Understand when NORTH can create a release link and populate store destinations.

Smart links & promo tools · 6 min read
↗

Why a release can be live on one store before another

Store processing is independent, so availability can appear at different times.

Delivery & store statuses · 6 min read

Browse by category

Everything from your first upload through reporting and payouts.

15 categories

Getting started

Set up your workspace, understand NORTH, and prepare your first release.

6 guides

Releases

Create, submit, schedule, update, and manage releases from draft through live.

10 guides

Audio & metadata

Prepare audio, track information, contributors, credits, genres, and identifiers.

8 guides

Artwork & content rules

Understand cover art, rights, explicit content, samples, covers, and content eligibility.

7 guides

Delivery & store statuses

Follow review, delivery, live status, store processing, updates, and takedowns.

7 guides

Royalties & splits

Set up release splits, add collaborators, accept allocations, and understand royalty ownership.

8 guides

Earnings & payouts

Read statements, understand reporting periods, complete payment setup, and receive payouts.

7 guides

Analytics & reports

Read performance data by release, track, store, market, audience, and reporting period.

7 guides

Profiles & artist pages

Create artist records, connect platform profiles, and keep identity data consistent.

6 guides

Teams & permissions

Invite teammates, assign access, restrict catalog scope, and manage workspace permissions.

6 guides

Label management

Manage label identity, catalog ownership, roster organization, and release attribution.

5 guides

Smart links & promo tools

Create release links, pre-release pages, store destinations, and promotional entry points.

5 guides

Rights, claims & disputes

Understand ownership, licensing, Content ID, claims, disputes, and rights documentation.

5 guides

Account & workspace

Manage account security, workspace settings, profile information, notifications, and access.

5 guides

Policies & guidelines

Review platform rules, distribution requirements, prohibited content, and legal terms.

5 guides

Start here

The guides that explain the core NORTH workflow in the most detail.

All guides
Still need help?

Talk to NORTH support.

Send the release title, the action you were trying to complete, the visible status or error, and any non-sensitive screenshots that help explain the problem.

Contact support